CAREERS WITH CONCIERGE PHYSICAL THERAPY

Built by, and for, clinicians who want more.

Concierge Physical Therapy is a family & DPT-owned outpatient practice where clinicians grow not just as
therapists, but as leaders, mentors, and innovators.

We’re growing fast with multiple locations across the Central Massachusetts & MetroWest regions. Join a
team that’s redefining what’s possible in physical therapy for patients and clinicians alike.

CAREERS WITH CONCIERGE PHYSICAL THERAPY

Built by, and for, clinicians who want more.

Concierge Physical Therapy is a family & DPT-owned outpatient practice where clinicians grow not just as therapists, but as leaders, mentors, and innovators.

We’re growing fast with multiple locations across the Central Massachusetts & MetroWest regions. Join a team that’s redefining what’s possible in physical therapy for patients and clinicians alike.

Family &
DPT-Owned
7+ Clinics
& Growing
Structured
Mentorship
Leadership
Pathways

TWO WAYS TO ELEVATE TOWARD A SHARED PURPOSE

Whether you're passionate about leading and developing people, or pursuing advanced clinical expertise, both pathways are valued, supported, and essential in pursuit of our mission: enhancing lives through exceptional care.

CLINICAL EXCELLENCE

Become the clinician that everyone refers to. Deepen your skills, and lead through expertise.

Independent Clinician
Senior Clinician
Mentor PT
Clinical Specialist
Clinical Excellence Lead
PEOPLE LEADERSHIP

Lead teams, develop people, and create a culture that brings out the best in your teammates and your patients.

TEAM LEAD/CLINICAL SPECIALIST
CLINIC DIRECTOR
AREA DIRECTOR
REGIONAL MANAGER
EXECUTIVE LEADERSHIP

Want to know what it’s really like to grow at Concierge Physical Therapy?

Great careers are built by pursuing the opportunities that align with your goals.

Meet real team members who have grown into leadership roles, expanded their clinical expertise, and have actively shaped the future of our organization while continuing to make a meaningful impact on the patients in our communities every day.

LEARN FROM LEADERS WHO HAVE BEEN THERE, DONE THAT

Founder & CEO Dr. Sean Lordan built Concierge Physical Therapy’s signature leadership programs rooted in a firm belief: all clinicians deserve more than survival-mode training and hope-for-the-best onboarding.

“The key is that we don’t leave greatness to chance. We engineer it, because your success shouldnʼt depend on whether or not your mentor has time that week.ˮ

GET RESOURCES DIRECTLY FROM SEAN:

THE PT’S PT
PODCAST
THE PT’S PT
PODCAST

11 LESSONS
OR GROWTH AND SUCCESS
IN PHYSICAL THERAPY

Long-Term Clinical Development

Quarterly orthopedic PT labs, clinical in-services, and ongoing mentorship designed to keep your skills moving forward.

Continuing Education Completely Covered

We cover 100% of the costs for continuing education credits required to maintain your PT license. Seriously.

Choose Your Specialty

Golf, pelvic health, sports medicine, orthopedics, pediatrics, and more! Pursue the areas you’re most passionate about.

No Ceilings On Growth Opportunity

Whether you aspire to clinical mastery or people leadership, there’s a clear path to build the career you want.

ADVANCED ORTHOPEDIC LABS & CPT LAB

At Concierge, learning is part of the job.

Our clinicians participate in company-wide Advanced Orthopedic Labs every quarter, bringing teams from all CPT locations together to sharpen skills, strengthen clinical reasoning, and uphold exceptional patient care.

Every clinic also hosts quarterly CPT Labs: peer-led workshops taught by our very own clinicians with expertise in areas like pelvic health, dry needling, TMJ, sports rehab, and more.

The result is a culture where knowledge is shared, expertise is celebrated, and growth never stands still.

WE TAKE CARE OF OUR PEOPLE

Competitive
Compensation

100% CEU
Reimbursement

Structured
Mentorship

Clear Leadership
Opportunities

Health & Wellness
Benefits

PTO & Paid
Holidays

Referral & Incentive
Bonuses

“I have a special interest in working with athletes, golfers, and individuals training in the gym. I value the supportive, knowledgeable team environment that helps me continue to grow as a clinician.”

EVAN B.

Team Lead, Physical Therapist

“The leadership program allowed me the space to reflect on my leadership skills, and put into practice new strategies to grow both myself and my team.”

STEPHANIE F.

Area Director, Physical Therapist

“I like that Concierge is giving that initiative to have clinical treatment days, or hands-on technique development and clinical mentorship.”

DAVID N.

Physical Therapist

Mentorship at Concierge Physical Therapy

Our philosophy: learn from the best so you can become the best! Mentorship here at Concierge PT is structured and consistent so you’re supported from day one.

Here’s what it looks like day-to-day:

  • Guaranteed weekly 1:1 mentorship meetings blocked on your calendar with a dedicated mentor
  • Scheduled case review time built into your week
  • Ongoing in-the-moment clinical feedback during patient care
  • A gradual ramp toward full clinical independence

Here, you’re supported early, often, and intentionally so you can build confidence as you grow.

Learn more about our mentorship programs →

IF YOU’RE LOOKING FOR AN EXCEPTIONAL CAREER, WE’RE LOOKING YOU.

physical therapy Shrewsbury MA

Explore our open roles below and discover what’s possible when youʼre surrounded by people who are invested in your growth.

Not quite ready to make a move?Join the CPT Mentorship Network for exclusive access to career coaching, leadership insights, clinical development resources, and real-world advice from Dr. Sean Lordan and other leaders across Concierge PT. Plus, you’ll get early access to new opportunities as they become available!

OPEN POSITIONS AT CONCIERGE PHYSICAL THERAPY

  • Physical Therapist Northborough, MA

    Salary: $90,000 - $110,000 a year

    License reimbursement, Referral program, Continuing education credits, Tuition reimbursement, 401(k), Health insurance, 401(k) matching, Paid time off

     Full-time

    318 Main Street, Northborough, MA 01532

              Team leadership

    Full job description

    PHYSICAL THERAPIST | CLINICAL LEADER

    $5,000 Sign-On Bonus available

    Now Hiring across all of our locations:

    • Current Locations: Hopkinton, Northborough, Shrewsbury, Southborough, and Sutton, MA
    • Coming Soon: Holden and Natick, MA

    Help Shape the Future of Physical Therapy in New England

    Concierge Physical Therapy is seeking experienced Physical Therapists who want more than a treatment schedule.

    We're looking for clinicians who are passionate about patient care, committed to clinical excellence, and interested in helping develop future clinicians, strengthen their communities, and contribute to the growth of a rapidly expanding practice.

    This role combines direct patient care with opportunities for mentorship, clinical leadership, program development, community outreach, and professional growth.

    About Concierge Physical Therapy

    • We are a Doctor of Physical Therapy-owned outpatient practice founded by Sean and Brooke Lordan.
    • Our model is built around quality patient care, clinician autonomy, and sustainable careers.
    • At CPT, clinicians are given the resources, support, and flexibility needed to deliver exceptional outcomes without sacrificing work-life balance.
    • Our vision is simple: 10 clinics in 10 years.

    Why Experienced Clinicians Choose CPT

    Clinical Care Comes First

    • No double booking expectations
    • No shortened evaluations - you get an hour for each eval!
    • Average caseload of approximately 12 patients per day
    • Dedicated support staff
    • Clinical autonomy in treatment planning and decision making
    • Dedicated documentation time built into schedules
    • Our goal is to eliminate take-home documentation whenever possible

    Opportunities Beyond Patient Care

    Experienced clinicians have opportunities to:

    • Mentor new graduates and developing clinicians
    • Serve as a Clinical Instructor for students
    • Participate in clinical education initiatives
    • Lead specialty interest groups
    • Assist with program development and specialty service growth
    • Participate in university partnerships and student engagement
    • Support community education and outreach efforts
    • Contribute to the continued growth of the organization

    Professional Development Without Limits

    • Unlimited continuing education reimbursement
    • No annual reimbursement cap
    • Residency and board certification support
    • Specialty certification reimbursement
    • Leadership development opportunities
    • Quarterly guest lecturers
    • CPT LAB clinical education program
    • Opportunities to develop and lead specialty programs

    Specialty Areas of Growth

    • Orthopedics
    • Sports Medicine
    • Running Performance
    • Vestibular Rehabilitation
    • Concussion Management
    • Pelvic Health
    • Neurology
    • Pediatrics
    • Golf Performance
    • Emerging Specialty Programs

    What Success Looks Like

    Successful clinicians in this role:

    • Deliver exceptional patient outcomes
    • Build strong relationships with patients and referral sources
    • Demonstrate clinical leadership within the organization
    • Support and mentor developing clinicians
    • Contribute to educational and community initiatives
    • Help strengthen CPT's reputation throughout the region
    • Continue advancing their own clinical expertise

    Compensation and Benefits

    • Competitive salary based on experience
    • $90,000-$110,000+ base salary
    • Monthly bonus opportunities
    • Quarterly bonus opportunities
    • Student loan reimbursement
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • 401(k) with company match
    • Paid time off
    • Paid holidays
    • Dedicated sick time
    • License reimbursement
    • Relocation assistance
    • Flexible scheduling options
    • Leadership development opportunities

    Responsibilities

    Clinical Responsibilities

    • Evaluate and treat patients using evidence-based physical therapy interventions
    • Develop and manage individualized plans of care
    • Deliver exceptional patient-centered outcomes
    • Complete timely and accurate documentation within

    PROMPT EMR

    • Collaborate with physicians and healthcare providers to optimize outcomes
    • Participate in clinical quality initiatives

    Leadership Responsibilities

    • Mentor newer clinicians and students
    • Participate in recruiting and retention initiatives
    • Support clinical education and development programs
    • Assist with specialty program growth and development
    • Participate in networking and community outreach opportunities
    • Help strengthen CPT's culture and clinical excellence

    Qualifications

    • Doctorate or Master's Degree in Physical Therapy from an accredited program
    • Current Massachusetts Physical Therapy license or ability to obtain licensure
    • Minimum 3+ years of outpatient clinical experience preferred
    • Strong communication and leadership skills
    • Interest in mentorship, education, and professional development
    • Specialty certifications or advanced training are welcomed but not required

    Who Thrives at CPT?

    The clinicians who excel here are patient-focused, growth-oriented, collaborative, and committed to helping both patients and teammates succeed. If you're looking for a place where your experience is valued, your voice matters, and your influence extends beyond your schedule, we'd love to meet you.

    Job Type: Full-time

    Pay: $90,000.00 - $110,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Continuing education credits
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • License reimbursement
    • Life insurance
    • Opportunities for advancement
    • Paid time off
    • Referral program
    • Relocation assistance
    • Tuition reimbursement
    • Vision insurance
    • License/Certification:
    • Are you eligible to sit for your Physical Therapy License (Required)
    • Physical Therapy License (Preferred)

    Work Location: In person

    Apply Today
  • Physical Therapist Shrewsbury, MA

    Salary: $90,000 - $110,000 per year
    Concierge Physical Therapy is seeking experienced Physical Therapists who want more than a treatment schedule. We're looking for clinicians who are passionate about patient care, committed to clinical excellence, and interested in helping develop future clinicians, strengthen their communities, and contribute to the growth of a rapidly expanding practice. This role combines direct patient care with opportunities for mentorship, clinical leadership, program development, community outreach, and professional growth.

    About Concierge Physical Therapy We are a Doctor of Physical Therapy-owned outpatient practice founded by Sean and Brooke Lordan. Our model is built around quality patient care, clinician autonomy, and sustainable careers. At CPT, clinicians are given the resources, support, and flexibility needed to deliver exceptional outcomes without sacrificing work-life balance. Our vision is simple: 10 clinics in 10 years. Why Experienced Clinicians Choose CPT Clinical Care Comes First

    • No double booking expectations
    • No shortened evaluations - 1 hour evaluations always
    • Average caseload of approximately 12 patients per day
    • Dedicated support staff
    • Clinical autonomy in treatment planning and decision making
    • Dedicated documentation time built into schedules
    • Our goal is to eliminate take-home documentation whenever possible

    Opportunities Beyond Patient Care Experienced clinicians have opportunities to:

    • Mentor new graduates and developing clinicians
    • Serve as a Clinical Instructor for students
    • Participate in clinical education initiatives
    • Lead specialty interest groups
    • Assist with program development and specialty service growth
    • Participate in university partnerships and student engagement
    • Support community education and outreach efforts
    • Contribute to the continued growth of the organization

    Professional Development Without Limits

    • Unlimited continuing education reimbursement
    • No annual reimbursement cap
    • Residency and board certification support
    • Specialty certification reimbursement
    • Leadership development opportunities
    • Quarterly guest lecturers
    • CPT LAB clinical education program
    • Opportunities to develop and lead specialty programs

    Specialty Areas of Growth

    • Orthopedics
    • Sports Medicine
    • Running Performance
    • Vestibular Rehabilitation
    • Concussion Management
    • Pelvic Health
    • Neurology
    • Pediatrics
    • Golf Performance
    • Emerging specialty programs

    What Success Looks Like Here Successful clinicians in this role:

    • Deliver exceptional patient outcomes
    • Build strong relationships with patients and referral sources
    • Demonstrate clinical leadership within the organization
    • Support and mentor developing clinicians
    • Contribute to educational and community initiatives
    • Help strengthen CPT's reputation throughout the region
    • Continue advancing their own clinical expertise

    Compensation and Benefits

    • Competitive salary based on experience
    • $90,000-$110,000+ base salary
    • Monthly bonus opportunities
    • Quarterly bonus opportunities
    • Student loan reimbursement
    • Medical, Dental, and Vision insurance
    • 401(k) with company match
    • Paid time off
    • Paid holidays
    • Dedicated sick time
    • CEU and licensure reimbursement
    • Relocation assistance
    • Flexible scheduling options
    • Leadership development opportunities

    Responsibilities Clinical Responsibilities:

    • Evaluate and treat patients using evidence-based physical therapy interventions
    • Develop and manage individualized plans of care
    • Deliver exceptional patient-centered outcomes
    • Complete timely and accurate documentation within Prompt EMR
    • Collaborate with physicians and healthcare providers to optimize outcomes
    • Participate in clinical quality initiatives

    Leadership Responsibilities

    • Mentor newer clinicians and students
    • Participate in recruiting and retention initiatives
    • Support clinical education and development programs
    • Assist with specialty program growth and development
    • Participate in networking and community outreach opportunities
    • Help strengthen CPT's culture and clinical excellence

    Qualifications

    • Doctorate or Master's Degree in Physical Therapy from an accredited program
    • Current Massachusetts Physical Therapy license or ability to obtain licensure
    • Minimum 3+ years of outpatient clinical experience preferred
    • Strong communication and leadership skills
    • Interest in mentorship, education, and professional development
    • Specialty certifications or advanced training are welcomed but not required
    Apply Today

     

  • Front Desk Ambassador Southborough, MA

    Salary: $22-$28 per hour

    At Concierge Physical Therapy, we believe healthcare should feel different. Our clinics are built around one-on-one care, exceptional service, beautiful environments, and a team that genuinely cares about the people we serve. As we continue growing across Central Massachusetts and MetroWest, we're looking for a Front Desk Ambassador to help deliver the high-touch, concierge-level experience that defines who we are. This is not a traditional front desk position. This is a patient experience, care navigation, and clinic operations role designed for someone who thrives on building relationships, taking ownership, and creating extraordinary experiences for both patients and teammates. As the first and last impression of Concierge Physical Therapy, our Front Desk Ambassadors are relationship builders, problem solvers, patient advocates, and culture champions who help create an experience that patients cannot stop talking about.

    What You'll Do

    Deliver an Exceptional Patient Experience:

    • Serve as the first and last impression of Concierge Physical Therapy
    • Welcome every patient with warmth, professionalism, and genuine care
    • Build meaningful relationships with patients and families
    • Anticipate needs and proactively solve problems
    • Guide patients confidently through every stage of their care journey
    • Create an environment where patients feel known, valued, and supported

    Own Front Office & Clinic Operations:

    • Manage provider schedules with urgency, accuracy, and attention to detail
    • Coordinate patient check-in, check-out, and daily clinic flow
    • Maintain accurate patient information and documentation within our EHR
    • Answer multi-line phones and efficiently address patient needs
    • Maintain strict HIPAA compliance and patient confidentiality
    • Help ensure the clinic is organized, welcoming, and operating at the highest level every day
    • Support teammates and clinicians wherever needed to create an exceptional patient experience
    • Take ownership of challenges and help solve problems proactively

    Insurance & Financial Coordination:

    • Verify insurance benefits and eligibility
    • Explain patient responsibilities and payment expectations with confidence and empathy
    • Collect copays, balances, and point-of-service payments
    • Understand EOBs and support basic billing workflows
    • Create financial clarity so patients can confidently move forward with care

    Concierge Experience & Membership Coordination:

    • Provide prospective and current patients with tours of the facility and introduce them to the Concierge PT experience
    • Educate patients on available services, programs, and wellness offerings in a consultative, patient-centered manner
    • Help patients understand the benefits of ongoing wellness services and cash-based membership options
    • Assist with membership enrollment, coordination, and administrative processes
    • Identify opportunities to connect patients with additional services that align with their goals and needs
    • Partner closely with Physical Therapists to reinforce recommendations and create continuity between treatment plans and wellness programs
    • Build trust and confidence through education, relationship building, and exceptional service
    • Support clinic growth by helping appropriate patients transition into long-term wellness and membership programs

    Live the Green Team Culture:

    • Lead with positivity, professionalism, and a service-first mindset
    • Support teammates and jump in wherever needed
    • Take ownership of challenges and see solutions through
    • Promote a "No Job Too Big, No Job Too Small" mentality
    • Treat the success of the clinic as a shared responsibility
    • Help create an environment where both patients and teammates feel welcomed, supported, and cared for

    What You Bring

    Experience:

    • 1+ years of medical reception experience required
    • Physical therapy or outpatient healthcare experience strongly preferred

    Technical Skills:

    • Insurance verification and eligibility workflows
    • Understanding of EOBs and basic medical billing
    • Payment collection and financial conversations
    • EHR documentation and navigation
    • Multi-line phone experience

    Professional Traits:

    • Comfortable presenting services and wellness options in a patient-centered, consultative manner
    • Exceptional punctuality and reliability
    • Self-starter mentality with strong ownership
    • Highly coachable and growth-oriented
    • Professional, confident communicator
    • Relationship builder who genuinely enjoys helping people
    • Organized and detail-oriented
    • Comfortable discussing value, cost, and care recommendations professionally

    You'll Thrive Here If You...

    • Take ownership instead of simply completing tasks
    • Move quickly without sacrificing accuracy
    • Build trust easily with patients and teammates
    • Enjoy working in a fast-paced, high-performing environment
    • Believe that exceptional service creates exceptional outcomes
    • Are energized by helping patients understand and commit to their long-term health goals
    • Take pride in making every patient interaction meaningful

    You May Struggle Here If You....

    • Need constant direction
    • Prefer highly repetitive work with little change
    • Avoid conversations around finances, value, or expectations
    • Prefer working independently over collaborating with a team
    • Believe certain tasks are "beneath" your role
    • Prefer a traditional receptionist position rather than an active, relationship-driven role

    Why Join Concierge PT?

    • Be part of a premium, patient-first outpatient model
    • Work alongside exceptional clinicians and teammates
    • Join a rapidly growing organization with significant advancement opportunities
    • Build a meaningful career in patient experience and healthcare operations
    • Participate in clearly defined growth pathways in patient experience, operations, recruiting, marketing, and leadership as the company expands
    • Help shape the future of a company committed to exceptional care, exceptional people, and exceptional experiences
    • At Concierge Physical Therapy, our Front Desk Ambassadors are not receptionists. They are trusted guides in the patient journey, ambassadors of our brand, and key contributors to the growth and success of our clinics.

    The team members who excel here are patient-focused, growth-oriented, collaborative, and committed to helping both patients and teammates succeed. They take ownership, lead with positivity, and embrace a "No Job Too Big, No Job Too Small" mindset. They are energized by building relationships, creating exceptional experiences, and helping patients confidently navigate their care journey.

    Our Front Desk Ambassadors thrive because they see themselves as more than administrators. They are relationship builders, problem solvers, and ambassadors of the Concierge PT experience. They enjoy working in a fast-paced, high-performing environment where their ideas are valued, their contributions matter, and their influence extends far beyond the front desk.

    Apply Today